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Jul 27, 2016 - Sediul Social: Piata Montreal, nr.10,Cladirea World Trade Center, intrarea F,etaj1, biroul nr.1.50, Sector. 1, Bucuresti. Sediul administrativ:. Statiile CFR din Bucuresti Bucharest's CFR Stations - Duration: 21:38. Intrare in Gara de Nord Bucuresti din cabina mecanicului de tren Sageata Albastra (www.buhnici.ro) - Duration: 5:19. George Buhnici 58,594 views. Bucuresti Nord. Casa de bilete/servicii informatii in trafic local. Tel.0 POS - Posibilitatea de plata a legitimatiei de calatorie prin card bancar la casa de bilete. 3 Automate CFR-ATM de emitere legitimatii de calatorie (plata cu card bancar) Birou relatii cu publicul: program 7:00-20:00, tel. 0 Servicii PRM (servicii.

Căile Ferate Române
LocationPiața Gării de Nord, Bucharest, Romania
Coordinates44°26′46.92″N26°4′27.15″E / 44.4463667°N 26.0742083°ECoordinates: 44°26′46.92″N26°4′27.15″E / 44.4463667°N 26.0742083°E
Owned byCFR
Line(s)Bucharest-Constanța
Bucharest-Craiova
Bucharest-Ploiești
Bucharest-Pitești
Bucharest-Ruse
Bucharest-Urziceni
M1 Line (Bucharest Metro)
M4 Line (Bucharest Metro)
Platforms8
Tracks14
Construction
Structure typeterminal station
Parkingyes
History
Opened1872
Electrifiedyes (16 February 1969)
Services
Preceding stationCFRFollowing station
CFRIntercity 200Terminus
CFRIntercity 300
CFRIntercity 400
CFRIntercity 500
CFRIntercity 600
CFRIntercity 700
CFRIntercity 900
TerminusBosphorus Express
Preceding stationBDŽFollowing station
RomaniaTerminus
Preceding stationBucharest MetroFollowing station
Line M1
Transfer at: Gara de Nord
toward Republica
toward Străulești
Line M4Terminus

Bucharest North railway station (Romanian: București Gara de Nord) is the main railway station in Bucharest and the largest railway station in Romania. The vast majority of mainline trains to and from Bucharest originate from Gara de Nord.

History[edit]

The station was built between 1868-1872, the foundation stone was set on 10 September 1868 in the presence of Carol I of Romania. The building is designed as a U-shaped structure. The first railways between Roman - Galați - Bucharest - Pitești were put in service on 13 September 1872. Between 1895-1896 a new wing of the station was built, which included a 'Royal hall' due to the visit of Emperor Franz Joseph of Austria-Hungary.[1] It was initially named Gara Târgoviștei, after the road nearby, Calea Târgoviștei ('Târgoviște Road', nowadays Calea Griviței) and took its current name in 1888.

The station and its surroundings were heavily bombed by the Allies in April 1944 during a campaign aimed at the Axis supply lines, since the station played an important part in the Romanian railway network and was the main departure point for troops headed to the Eastern Front.[citation needed]

Under communist times, the station received a number of upgrades, such as a footbridge (1950s or 1960s), partial electrification on 16 February 1969, and then an expansion between 1978 and 1984 and complete electrification. It is still upgraded as of today, having received a platform overhaul (replacement of tiles with asphalt from 2006 to 2010), removal of the footbridge (replaced with Basarab Overpass in 2009) and, in 2018, removal of the original split-flap displays with LED ones.

Panoramic view of the station building

Current status[edit]

Trains at the station in winter

There are currently 14 tracks and 8 platforms.

As of 2009, Gara de Nord served about 200 trains, including domestic trains operated by Căile Ferate Române, Regiotrans and Trans Feroviar calatori as well international trains to Hungary - Budapest, Bulgaria - Sofia, Varna and Burgas, Republic of Moldova - Chișinău, Ukraine - Kiev, Dnipro and Chernivtsi, Austria - Vienna, Turkey - Istanbul, Russia - Moscow and Saratov, Belarus - Minsk.

The station is served by several bus ( lines 105, 123,133,178,182,205,282 and express line 780 which links the railway station with the Henry Coandă Airport) trolleybus (65, 79 and 86 on Grivița side and 62,85,93,96 on The Columnes side) and tram lines (42,45,46 on Grivița side and 44 on Dinicu Golescu side), as well as the Gara de Nord metro station. Also, the station is connected by CFR train to Henri Coandă International Airport.

See also[edit]

References[edit]

  1. ^'Străzile Bucureştilor – mică istorie sentimentală în imagini (XLVI). Bulevardul Dinicu Golescu - Gara de Nord/ de dr. Alexandru Popescu Ziarul Financiar'. ZF.ro.

External links[edit]

  • Media related to Gara de Nord at Wikimedia Commons
Retrieved from 'https://en.wikipedia.org/w/index.php?title=Bucharest_North_railway_station&oldid=895705845'
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ibis Bucharest Gare de Nord Hotel

Economy hotel for business and leisure

Ibis Bucharest Gare de Nord is located 3 minutes from the main railway station on foot and just 2 km away from the city center. Here you can spend exciting days of business or leisure. Enjoy 250 fully equipped modern rooms, a French bistrot-restaurant type, a pleasant summer terrace, a lobby bar opened 24h/24 and 8 conference rooms. Private outdoor parking available. Free WiFi is offered everywhere, to share your lovely memories about your stay with friends or business partners!

Hotel extras

Consumer Protection-ANPC: www.anpc.gov.ro

Check out up to 12h00

Paying

  • Online check-in
    • Online check-in: Your arrival will be carefully prepared by our team
    • Fast check-out: Simply return your key
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)Paying
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Air Conditioning
  • Laundry
    • Dry cleaning / Ironing (Paying)Paying
    • Shoe shine machine
  • Breakfast
    • All-you-can-eat breakfast buffet (Paying)
    • Hotel proposant le petit déjeuner (Paying)
  • 1 bar(s)
  • 6 meeting room(s)

Hotel location

ibis Bucharest Gare de Nord

Calea Grivitei 143
sector 1
10708
bucharest
romania

Tel: +40213009100

Fax: (+40)21/3009098

Contact email

Check out up to 12h00

  • APUSULUI-SALA PALATULUI : 178 NORTH RAILWAY ST

  • BASARAB-TIMPURI NOI : 133 NORTH RAILWAY ST

  • GHENCEA-PIATA PRESEI LIBERE : 105 NORTH RAILWAY ST

  • DEPOU IMGB-PIPERA : M2 NORTH RAILWAY ST

  • EROILOR-DRISTOR 2 : M3 NORTH RAILWAY ST

  • PANTELIMON-INDUSTRIILOR : M1 NORTH RAILWAY ST

  • By plane

    HENRI COANDA At 18km / 11.19 miles

  • By train

    GARE DU NORD At 0.2km / 0.12 miles

GPS :44.446464, 26.077939

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Queen size bed matrimonial room for 1 or 2 persons

  • Max. number of persons:x2
  • Area:From 20m²
  • Views:City side, Courtyard side *

* Subject to availability

Hotel Gara De Nord Bucuresti

  • Wireless internet in your room
  • High speed internet
  • Business Desk(..)

Studio style room with a queen-size bed and a double bed

  • Max. number of persons:x3
  • Area:From 20m²
  • Views:Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk(..)

Time for chillout

  • Max. number of persons:x2
  • Area:From 20m²
  • Views:City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk(..)

Mini Suites with 2 rooms: a comfortable livingroom and a queen size matrimonial bedroom

  • Max. number of persons:x3
  • Area:From 35m²
  • Views:Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk(..)

Our restaurants and bars

An old-style bistro. Generous portions, an authentic, warm ambiance.. In a good place for getting together.

Find out more and book

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

The Bar: a friendly place to get together at any time of day.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

  • Number of meeting rooms: 6

  • Maximum size: 160 m²

  • Maximum capacity: 120 people

Find out more

Our guest reviews for
ibis Bucharest Gare de Nord

100% genuine reviews from our guests

Find out more

TripAdvisor Rating 3.5/5

871 reviews

Satisfacator

Customer review rating 4.2/5

Nicoleta Business - 13/05/2019 AccorHotels certified review

Stimata doamna Nicoleta B., In primul rand va multumim ca ati raspuns la chestionarul din partea hotelului Ibis Gara de Nord. Dorinta noastra este sa oferim un echilibru intre tarifele hotelului si serviciile oferite, de aceea parerea dvs. este foarte importanta pentru noi. Apreciem notele referitoare la sederea dumneavoastra la hotelul nostru si ne vom da toata silinta ca pe viitor sa va implinim mai mult asteptariile cu privire la prestatiile hoteliere, acolo unde notele dvs ne indica acest lucru. Va multumim ca ati ales hotelul nostru pentru sejurul dumneavoastra in Bucuresti si speram ca viitoarea sedere sa fie mai placuta ca precedenta. Cu sinceritate, Mihaela Selaru Sef Receptie Ibis Gara de Nord
Customer review rating 4.2/5

Anonymous Solo - 08/05/2019 AccorHotels certified review

Very polite and smiling staff from the reception to the restaurant! Especially Alexandru at the reception.

neither

Customer review rating 4.2/5

Georay58 Solo - 05/05/2019 AccorHotels certified review

site offers was with free parking, but realy I have paid 55 ron/day when I've check-out.

Stimate domn George Valentin R., In primul rand va multumim pentru timpul acordat pentru a ne spune despre sejurul dumneavoastra la hotelul Ibis Gara de Nord. Imi pare rau ca experienta in hotelul nostru nu s-a ridicat la nivelul asteptarilor dumneavoastra si va rog sa primiti scuzele din partea noastra dar parcarea la hotelul nostrum este cu plata . Feed back-ul dumneavoastra este foarte important pentru noi fiindca la Ibis Gara de Nord, depunem eforturi sa oferim servicii de calitate superioara pentru fiecare oaspete. Apreciem faptul ca ne impartasiti nemultumirea dumneavoastra si speram ca ne veti oferi oportunitatea de a va servi mai bine in viitorul apropiat. Cu sinceritate, Mihaela Selaru Sef Receptie Ibis Gara de Nord

had a pleasant stay

Customer review rating 4.2/5

Cosmin D. Solo - 01/05/2019 AccorHotels certified review

i had a pleasant stay, the hotel is in a very good area, very central, the front desk and cleaning staff were very polite i enjoyed it and i ll be back soon

Stimate domn Cosmin D., In primul rand va multumim ca ati raspuns la chestionarul cu privire la sejurul dumneavoastra in hotelul Ibis Gare du Nord. Apreciem foarte mult notele referitoare la sederea dumneavoastra la hotelul Ibis Bucuresti Gare Du Nord. Este intotdeauna o placere sa primim un feed back pozitiv.Voi impartasi echipei remarcile dumneavoastra. Sunt convinsa ca acest feed back va servi ca si incurajare pentru intreg personalul nostru care depune eforturi pentru a imbunatati calitatea serviciilor oferite. Va multumim ca ati ales hotelul nostru pentru sejurul dvs in Bucuresti si speram ca urmatoarea sedere alaturi de noi sa fie la fel de placuta ca si precedenta. Cu sinceritate, Mihaela Selaru Sef Receptie Ibis Gare du Nord

Friendly staff, good location, clean room, but..

Customer review rating 4.2/5

Gabriel Solo - 25/04/2019 AccorHotels certified review

Couple of nights in a row, I was not able to sleep (even on one night I called the reception at 3 in the morning). Putting whole (sporting) teams on the same floor, let to significant noise. Hopefully this remains on an incident as I plan to stay in this hotel in the future. Not being able to use my Accor points while booking a room is also disappointing for an Accor member.

Stimate domn Gabriel B., In primul rand va multumim ca ati raspuns la chestionarul din partea hotelului Ibis Gara de Nord. Dorinta noastra este sa oferim un echilibru intre tarifele hotelului si serviciile oferite, de aceea parerea dvs. este foarte importanta pentru noi. Ne vom da toata silinta ca pe viitor sa va implinim mai mult asteptariile cu privire la prestatiile hoteliere. Va multumim ca ati ales hotelul nostru pentru sederea dumneavoastra in Bucuresti si speram ca viitoarea sedere sa fie mai placuta ca precedenta. Cu sinceritate, Mihaela Selaru Sef Receptie Ibis Gara de Nord

Good location but better maintenance needed

BucurestiCustomer review rating 4.2/5

U. M. Solo - 24/04/2019 AccorHotels certified review

Overall, the hotel is just an average. Hotel staff is very helpful but hotel facility, such as broken refridgerator in the room has to be fixed.

Dear Umaporn M., Thank you for taking the time to tell us about your experience at the Ibis Bucuresti Gare du Nord. I am sorry that your experience did not meet your expectations and for that please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. Our desire is to offer you the best balance between hotel services and rates, that’s why we will strive to continuously improve the quality of our services. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mihaela Selaru Front Office Manager Ibis Gare du Nord

Good location but the hotel facilities needed renovation

TripAdvisor rating 3.5/5

justnippon Solo travel - 21/04/2019 TripAdvisor review

This hotel is good for those who wish to travel by train to other cities as it is in a walking distance to the major train station. The hotel itself is outdated and needs to be renovated. Mini fridge in my room is broken and it seems like that for long time.

Dear Guest, Thank you for your review! We hope that you will give us the opportunity to welcome you again and offer you the best service. Kind regards, Mihaela Selaru Reception Manager Ibis Gara de Nord

Bad experience

Customer review rating 4.2/5

E K. Families - 19/04/2019 AccorHotels certified review

Personally for us it was a very unpleasant experience. Had to pay for our room twice at the reception although we booked the room and checked in online and received an email that our keys will be waiting for us at the reception. Instead after a long tiring trip, we were received as if we were not supposed to be there, forced to pay for the room again with the explanation that what we paid online was only a payment to secure the room. I and my 7 year old with special needs were too tired from a long trip to keep arguing about it so I had to pay so that my son can rest. I was very surprised to find out that there was no room service available so we had to come down to get our dinner. When we came to the restaurant to order a hot meal we yet had another unpleasant experience from the restaurant staff. The staff told us that the restaurant is full (although it clearly wasn't) and reserved only for foreign delegates so again we were literally forced to stay outside and use only the self catering service with cold and poorly made food. Meanwhile a gentleman in a suit came and he was treated differently with more respect and given the option to access the restaurant. We felt absolutely shocked and dejected. Had to go out and eat something properly although we were very tired and it was very late already. At the checkout the new staff at the reception were still unfriendly, and the naturally expected smile or a few words like 'hope you had a good stay' or something like that weren't said, the lady just collected our keys and said bye. The only good thing I can say about the hotel is that the room was clean and the housekeeping and maintenance staff were very nice, polite and prompt on call. Overall, very disappointed, bad experience from the moment we went in, felt unwelcome - would not recommend to anyone, unless you are a foreign person (not a Romanian) or a person in expensive suit, then maybe you can get more attention and fair treatment.

Dear Mrs . Elena K., Thank you for taking the time to tell us about your experience at the Ibis Bucuresti Gare du Nord. I am sorry that your experience did not meet your expectations and for that please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. Our desire is to offer you the best balance between hotel services and rates, that’s why we will strive to continuously improve the quality of our services. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mihaela Selaru Front Office Manager Ibis Gare du Nord

Mr

Customer review rating 4.2/5

B. C. Business - 17/04/2019 AccorHotels certified review

Furniture and equipments(AC) would need some attention/repairs.

Dear C. B., We very much appreciate your comments regarding your stay at the ibis Bucharest Gare De Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will take measures regarding your observations and we thank you for your point of view. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mihaela Selaru Front Office Manager Ibis Gara de Nord Bucharest

Comfortable staying

TripAdvisor rating 3.5/5

Simos P Couples - 17/04/2019 TripAdvisor review

Harta Bucuresti Gara De Nord

Large and comfortable hotel, a stone's throw away from the train station. Near the center, 25 minutes on foot, but also with many buses and trams that take you to this. The room is large enough with work desk and sofa. The bed is also large with a comfortable mattress and nice duvets. Room temperature very satisfactory. The breakfast is good enough in buffet, and with great variety.

Dear Mr. Simos, Thank you for taking your time to share your nice experience in Ibis Gara de Nord with the TripAdvisor.com community. We are very glad that you had a great stay with us and looking forward to welcoming you again very soon. Respectfully, Mihaela Selaru Reception Manager Ibis Gara de Nord

The hotel needs renovation

Customer review rating 4.2/5

Veli Business - 12/04/2019 AccorHotels certified review

I'm a non-smoker. I forgot to specify a non-smoking room while I was making the reservation via Accor Hotel website, but the reception didn't ask me either whether I prefer a non-smoking or. smoking room. Soon after I entered the room nr 835, I realized that it was a smoking room. Since I checked-in at midnight and was too tired, I didn't go down and asked to change my room. In my opinion, all reservations should be non-smoking by default and the reseption should ask about it.

Dear Mr. Veli O., Thank you for taking the time to tell us about your experience at the Ibis Bucuresti Gare du Nord. I am sorry that your experience did not meet your expectations and for that please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. Our desire is to offer you the best balance between hotel services and rates, that’s why we will strive to continuously improve the quality of our services. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mihaela Selaru Front Office Manager Ibis Gare du Nord

Two nights stay at Ibis Gare de Nord Bucharest

Customer review rating 4.2/5

Bhuban P. Families - 12/04/2019 AccorHotels certified review

Good stay for two nights, clean rooms, clean bathroom, polite and helpful staffs at reception

Dear Mr. Bhuban P., First of all we want to thank you for your time spent to write about your experience at the Ibis Bucuresti Gara de Nord. We very much appreciate your opinion regarding your stay and it is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are glad to welcome you again in our hotel! Sincerely, Mihaela Selaru Front Office Manager Ibis Gara de Nord

The hotel needs renovation

Gara De Nord Bucuresti Contact

TripAdvisor rating 3.5/5

veli0707 Solo travel - 10/04/2019 TripAdvisor review

I stayed in the room nr. 835. The room needs renovation, especially the bathroom. I have not specified a non-smoking room during my online reservation. The reception didn't ask me either whether I was preferring a smoking or non-smoking room. Soon after I entered the room, I realized that it was a smoking room. Since I checked-in at midning and was too tired, I didn't want to ask them to change my room. In my opinion, all reservations should be non-smoking by default.

Dear Guest, We are sorry to read that we were not able to meet your entire expectations and we hope to have the opportunity to welcoming you back soon. Thank you for staying with us! Kind regards, Mihaela Selaru Reception Manager Ibis Gara de Nord

Feeling Like Home

TripAdvisor rating 3.5/5

soring89 Business - 09/04/2019 TripAdvisor review

I am already a regular customer of the hotel. Due to its always clean rooms, its excellent location in town (100 m from the underground line) and its professional and friendly staff I always come back with great pleasure.

Feb 3, 2018 - Malwarebytes Antimalware Premium 3.3.1 Serial key Overview Computer viruses such as malware, ransomware, Trojans, and worms are. Activation key untuk plumbytes anti malware 1020.

Dear Mr. Sorin, On behalf of all of us at Ibis Gara de Nord, thank you so much for choosing our hotel during your stay in Bucharest and for sharing your experience. We would be honored to welcome you again! Sincerely, Mihaela Selaru Reception Manager Ibis Gara de Nord

Extremely Satisfied

Customer review rating 4.2/5

Ken H. Business - 05/04/2019 AccorHotels certified review

The hotel is clean and well presented. It is very close to the main train station so you can walk around to it like I did. The front desk has always been helpful and I have always felt welcome. I normally arrive very late in the evening from an overseas flight and have found it safe and taxi drivers always know where it is at. It is close to the underground if you want to stay longer and explore Bucharest. Rooms are comfortable clean and quite. Extremely Satisfied and will be staying their again

Dear Mr. Kenneth J H., First of all we want to thank you for your time spent to write about your experience at the Ibis Bucuresti Gara de Nord. We very much appreciate your opinion regarding your stay and it is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are glad to welcome you again in our hotel! Sincerely, Mihaela Selaru Front Office Manager Ibis Gara de Nord

Beautiful Musical Room

Customer review rating 4.2/5

Andrei Business - 03/04/2019 AccorHotels certified review

The Special Musical Room was beautiful, reminded me of the Vinil days of Music, cleaning could improve, there was no cleaning in the room for two days, i think they do not have the turnover service in the afternoon. Bar and restaurant excellent. They also have smoking rooms but for me they did not recommend it(because of the smell).

Dear Mr. Andrei E., We are sorry to read that we were not able to meet your entire expectations and we hope to have the opportunity to welcoming you back soon. Thank you for staying with us! Kind regards, Mihaela Selaru Reception Manager Ibis Gara de Nord

Pleasant, normal

Customer review rating 4.2/5

Raluca V. Business - 26/03/2019 AccorHotels certified review

A normal experience in a hotel. Thank you very much for asking.

Stimata doamna Raluca V., In primul rand va multumim ca ati raspuns la chestionarul cu privire la sejurul dumneavoastra in hotelul Ibis Gare du Nord. Apreciem foarte mult notele referitoare la sederea dumneavoastra la hotelul Ibis Bucuresti Gare Du Nord. Este intotdeauna o placere sa primim un feed back pozitiv. oi impartasi echipei remarcile dumneavoastra. Sunt convinsa ca acest feed back va servi ca si incurajare pentru intreg personalul nostru care depune eforturi pentru a imbunatati calitatea serviciilor oferite. Va multumim ca ati ales hotelul nostru pentru sejurul dvs in Bucuresti si speram ca urmatoarea sedere alaturi de noi sa fie la fel de placuta ca si precedenta. Cu sinceritate, Mihaela Selaru Sef Receptie Ibis Gare du Nord

Bad

Customer review rating 4.2/5

Hatim A. Solo - 25/03/2019 AccorHotels certified review

Dear Mr. Hatim A. , Thank you for taking the time to tell us about your experience at the Ibis Bucuresti Gare du Nord. I am sorry that your experience did not meet your expectations and for that please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. Our desire is to offer you the best balance between hotel services and rates, that’s why we will strive to continuously improve the quality of our services. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mihaela Selaru Front Office Manager Ibis Gare du Nord

Not very pleasant

Customer review rating 4.2/5

Imtiaz H. Business - 24/03/2019 AccorHotels certified review

The hotel is quite dated and it does need to be updated. The toilet seat was broken.

Dear Mr. Imtiaz Ali Mehboob Mohamed Taki H. Thank you for taking the time to tell us about your experience at the Ibis Bucuresti Gare du Nord. I am sorry that your experience did not meet your expectations and for that please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. Our desire is to offer you the best balance between hotel services and rates, that’s why we will strive to continuously improve the quality of our services. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mihaela Selaru Front Office Manager Ibis Gare du Nord

Something to be improved

Customer review rating 4.2/5

Anna H. Watch attack on titan. L. Couples - 24/03/2019 AccorHotels certified review

The location is fine closing to the main train station & going to airport by bus also easy. Hotel room is spacious, lots of compartments for storage of belongs, bed is comfortable and clean. The negative point is reception staff who did not beforehand told the guest printed train tickets or documents to be paid the service charges, one lei for one paper was also not reasonable, I was surprised that needed to pay in Accor group hotels for printing documents as I always stayed at Accord hotels in the past years.

Dear Siu Ping Anna Hui L., Thank you for taking the time to tell us about your experience at the Ibis Bucuresti Gare du Nord. I am sorry that your experience did not meet your expectations and for that please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. Our desire is to offer you the best balance between hotel services and rates, that’s why we will strive to continuously improve the quality of our services. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mihaela Selaru Front Office Manager Ibis Gare du Nord
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